My son is logging in with his user name "Gianni347". We tried the password recovery option. It says been sent but we can't find it in any of our e-mail acccounts. Is it possible for you to give me the e-mail account that it's being sent to. We have several e-mail accounts and he's not sure which one he used. He's my son and he's 13. I'm his father and dont know what more to do